Privacy Policy

Raga Sangrah ("we", "us", "our"), operated by Jags Design (Panzora Collectibles), is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using our Platform at www.ragasangrah.com, you consent to the practices described here.

We collect the following categories of personal data:

We use your data to:

• Provide, operate, and improve the Platform and its features
• Process subscription payments and manage your account
• Send transactional emails (receipts, password resets, account notifications)
• Send promotional communications (with your consent, opt-out available at any time)
• Analyse usage patterns to improve content quality and user experience
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations under Indian law

We do not sell your personal data. We share data only with:

• Payment Processors — to complete subscription transactions (e.g., Razorpay, Stripe)
• Cloud Infrastructure Providers — for hosting and storage (servers located in India and Singapore)
• Analytics Providers — anonymised usage data for platform improvement
• Legal Authorities — when required by law, court order, or to protect our rights

All third-party service providers are contractually bound to protect your data and use it only for the specified purpose.

We use the following types of cookies:

• Essential Cookies — required for login sessions and security (cannot be disabled)
• Preference Cookies — remember your settings (notation preferences, playback speed, theme)
• Analytics Cookies — help us understand how users interact with the Platform

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect core functionality.

We retain your account data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law (e.g., financial records retained for 7 years per Indian accounting standards).

Under applicable data protection laws, you have the right to:

• Access — request a copy of your personal data
• Rectification — correct inaccurate data
• Erasure — request deletion of your data ("right to be forgotten")
• Portability — receive your data in a machine-readable format
• Objection — object to processing for marketing purposes
• Withdrawal of Consent — withdraw consent for optional processing at any time

To exercise these rights, email [email protected]. We will respond within 30 days.

We implement industry-standard security measures including TLS encryption for data in transit, AES-256 encryption for data at rest, regular security audits, and access controls limiting data access to authorised personnel only. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Raga Sangrah is not directed to children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

Raga Sangrah is operated from India. If you access the Platform from outside India, your data may be transferred to and processed in India. By using the Platform, you consent to this transfer. We ensure appropriate safeguards are in place for international data transfers.

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on the Platform. The "Last Updated" date at the top reflects the most recent revision. Continued use of the Platform after changes constitutes acceptance of the revised policy.

For privacy-related enquiries, contact our Data Protection Officer at [email protected] or write to: Jags Design (Panzora Collectibles), Coimbatore, Tamil Nadu, India.